Mr. Certilman began his practice as a domestic and international arbitrator in 1988 upon joining the Commercial Roster of Neutrals of the American Arbitration Association. He currently serves on the AAA's Commercial and Technology panels as well as its Roster of Mediators.  He hears cases under the rules of various domestic and international arbitral bodies and the laws of various nations in a wide range of legal areas including IT and technology and outsourcing, IP and licensing, telecommunications, publishing, marketing and manufacturing disputes, corporate transactions and finance, investor and investment disputes, franchises, real estate, employment, construction, securities and torts.  Mr. Certilman is a Chartered Arbitrator and Fellow of The Chartered Institute of Arbitrators as well as a member of numerous arbitration panels including the International Institute for Conflict Prevention and Resolution, the Hong Kong International Arbitration Centre, The Chartered Institute of Arbitrators, the Registry of Arbitrators and Mediators of the American Intellectual Property Law Association and International Panel of Arbitrators of the Singapore International Arbitration Centre.

        Service as an arbitrator is a privilege and responsibility which Mr. Certilman treats with the utmost respect.  In his service as a sole arbitrator, panel member and panel chair, Mr. Certilman remains highly aware of the reasons why parties choose arbitration and he devotes care and attention to the traditional arbitration values of speed, cost-efficiency and quality.  The disclosure process is tailored to the case and it is recognised that, for example, US-styled discovery may not be appropriate for all parties and cases (such as international cases).  He is an expert in process management who regularly serves as a trainer in arbitration skills and is highly focused on using process management techniques to achieve a balanced, fair and efficient resolution process.  Mr. Certilman is committed to accepting cases only when he is available to schedule the matter without delay and devote his full attention to it.

        In 2004 Mr. Certilman was elected to serve as the Chartered Institute's trustee for the Americas, representing the members of the Institute living in North America, Bermuda and the Caribbean.  In 2008, he was was honored by being elected to serve as chairman of the board of trustees, a role in which he continues to serve today.  On behalf of the Institute, he was an observer at the 2010 UNCITRAL Working Group II Sessions in New York.  He is a member of the ADR Section of the American Bar Association, a member of the Executive Committee of the ADR Section of the Connecticut Bar Association, a member of the ADR Section of the New York State Bar Association and chair of the ADR Committee of the Fairfield County Bar Association.  Mr. Certilman is a frequent speaker on ADR and other topics and a trainer in international and domestic arbitration programs.

         While it is often challenging for an individual to practice both arbitration and mediation given the differing skill sets required, Mr. Certilman has enjoyed a very high success rate in mediation with the help of a cross-section of training programs available from various organizations. He is an active member of the panel of mediators of the American Arbitration Association, the International Institute for Conflict Prevention and Resolution (CPR), the United States District Court for the Southern District of New York and other bodies and serves in mediations in cases involving legal areas such as transactional, corporate  and commercial law, technology, labor and employment law, construction law and admiralty law.